Thursday 8 October 2015

Continual Improvement Software handles customer satisfaction

Boss or Business operating software enables companies to apply a logical order to everyday data. Generally, companies are data-rich and analysis poor. When the data available is overlooked, it is difficult to formulate solutions and maximize a company's full potential. BOSS provides the data for problem solving and decision analysis and shows it in easy-to-read formats.

Why BOSS
Allows companies to align customer expectations to key processes, leading to improvement:
>tracks measurable for complaince to customer needs, thereby encouraging continuous improvements.
>handles customer satisfaction and continuous improvement requirements of management system standards such as ISO 9001, ISO/TS 16949, QS-9000, etc.
>handles the data for management review and improvement team meetings.
>facilitates data collection and analysis of company key measureable and process measurable.
> creates action plans and sends email notifications.


Key Features
>Visual Analysis like trend charts, pareto diagrams, 8D summaries, Paynter Charts, Four-Panel Charts, and others.
>Competitor Bench Marking
>Meeting Manager
>Create and manage improvement proposals.
>Alignment Chart and customer expectation matrix.
>Vision/ Mission/ Values and Quality Policy.

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